Frequently Asked Questions
What is Rent n Flaunt ?
Happy that you asked! Rent N Flaunt is a luxury fashion platform where people can rent accessories for different occasions and fulfil their fashion demands in the most affordable and sustainable way.
What is a subscription plan?
A subscription plan is a monthly rental plan only for handbags and contemporary accessories. We have three plans and depending on your need, you can choose one of them. Once you choose a subscription plan, you’ll be able to pick products as per the plan you chose. Once the products are delivered, you can keep them with you for a month and use it as and when you want.
How will I benefit from renting?
Rent n Flaunt gives you the experience of a cloud closet for your designer and luxury needs with zero time and effort. It adds variety to your wardrobe without the guilt and you are able to access the high end lines and can try new trendy styles at a fraction of the cost.
Delivery & Pickup
Rent N Flaunt provides free delivery and pickup service across India (on orders above Rs.1000). We use Bluedart/ Delhivery via Shiprocket as our logistics partner. You would just need to pack the products safely in the packaging provided by us and handover the shipment to the pickup partner at the time of return pickup.
How long can I keep my item for?
Ethnic jewellery/ wedding jewellery can be rented for 4 days or 8 days. Our 8 days rentals are just a tad bit higher than 4 days rental (not double)
Can I pre-reserve an item for when I need it?
Yes, Infact you should. Ours is a booking system, so you need to pre- book the jewelry for the dates you are looking for. Products tend to get booked for wedding heavy dates, so it’s recommended to book as early as you can. Let’s say you book it for 4 days, from 12th-15th of a month. The products would be shipped, such that they get delivered by 11th or maximum 12th of that month.
I lost my return label. How do I get a new one?
If you need a new return label, you can reprint one directly from your account page.
How to choose the best jewelry for my outfit?
Our stylists assist you with selections and putting together the look you wanna pull off for your special occasion. Share a picture of your outfit by pinging us at (9686233231) https://wa.me/9686233231?text=
Share references (if any) and your selections from our website. Please visit www.rentnflaunt.com to start making selections now.
How are products cleaned,sanitised and maintained to continue looking like new?
All of our handbags are diligently cleaned when they are returned to us. Our cleaning process are designed to kill all types of viruses. Based on current guidance, we have no reason to believe that our processes are ineffective against COVID-19. Our cleaning team uses a variety of techniques to ensure that each handbag is thoroughly cleaned, inspected for quality, and carefully packaged so that it arrives ready to be used. All handbags go through a UV light and ozone cleaning process. Due to the many different types of materials the handbags are made of we use this process to make sure that we are disinfecting effectively, while maintaining the integrity of the original materials used in each handbag.
How are products cleaned,sanitised and maintained to continue looking like new?
We use appropriate disinfectant to clean the jewelry pieces thoroughly. The pieces then undergo a quality inspection for the wear and tear or the replacement if broken.
How can I keep my handbag clean?
Rent n Flaunt recommends putting all liquids or anything that could stain the handbag such as: lipstick, gloss, pens, pencils, makeup, etc. in a separate small pouch inside the handbag to ensure no additional charges are incurred for damage once the handbag is returned.
How can I keep my jewelry clean?
It is the best practice recommended from Rent n Flaunt to remove your jewelry before washing your hands, taking shower or while applying hand or body lotion. Sprays, perfumes on and around jewellery is an absolute no. Do not use alcohol to wipe gems as it can make it dingy and cloudy.
Do you charge anything for damages or loss of the product?
We don’t charge anything for basic wear and tear of the product as it’s quite natural. Rough handling/ mishandling of products, careless packaging at the time of return and late returns lead to loss/ penalty from the security money.
This is a rental business and comes with a sense of responsibility. So, if you are renting a product, please make sure that you handle the product responsibly till the time it is returned to us.
When am I charged?
You’ll be charged as soon as you place your order. Payment occurs per order. We have 4 days and 8 days rental which do not require subscription – just rent as you please!
What happens if I damage or lose an item?
Regular wear and tear is included in your monthly subscription. Irreplaceable damage, lost items, and theft aren’t included. In those cases, you’ll be charged upto total retail price.
Is there a late fee?
Rent n Flaunt charges Rs. 250 as late fee after the end day of your rental.
Can I purchase items?
Not at the moment, but we will be adding this soon. Stay tuned!
Can you customize the products as per my requirements?
The sets (which include necklace, earrings and mangtika (if any) are fixed and we can’t customise the length, style , color of any of them. But the other accessories like mathapatti, sheeshphool, nose ring (nath), hand accessories (hathphool/ hathpaan) are to be chosen separately as per the look you want to pull off.
What should I do if something in my order is missing or not what I expected?
We want to make your order as seamless and effortless as possible. If something went wrong with your order, please email us at firstname.lastname@example.org and we’ll get back to you right away to help you with your order.
How do I trust the product and its quality?
We only deal in designer and luxury products. Our products are sourced directly from karigars and wholesellers. We have best quality kundan, [achi kundan, polki, AD and temple jewellery.
We take utmost care of product quality and it’s maintenance. Product sanitization and maintenance is our utmost priority.
How to order?
For bookings, please visit our website www.rentnflaunt.com We have 4 days and 8 days rental. The rental period starts after the products are delivered to you. We charge a rent and a refundable security money equal to rent. This security money gets refunded once the products are returned to us.
What if I receive damaged product?
We take utmost care in packaging our products, so there’s a negligible chance that a product gets broken in transit. However, in any adverse circumstances, if a bead or a pearl comes out, it can be very easily repaired for a nominal amount in any local shop nearby.
How is security money charged and how does it get refunded?
Refundable security money-
For products with rentals >Rs.5000 , additional refundable security is Rs.1999
For products with rentals < Rs.5000, additional refundable security is Rs.1499
For products with rentals <Rs.2000, additional refundable security money is equal to rent.
Refundable security money is over and above the rent mentioned. This gets refunded within 5-7 business days, once the products are returned to us.
Do you have any trials and physical stores?
We are an online only platform. We have stylists on our platform and they can help you with selections as per your preferences for your outfits.
Can I cancel my order and get a refund?
You can cancel anytime (before the products are dispatched) and get store refund which can be used anytime in future.
You can also change the piece (before the products are dispatched) subject to availability (order value should be same or higher).
There are no bank account refunds
Can I order for different dates in the same order?
Yes, you can. For each product you can choose a different start date, rental period etc. and place it under the same order