Cancellation & Refund Policy
This policy is a continuation of the Terms & Conditions published at https://www.rentnflaunt.com/terms-conditions.
For definitions please refer the Terms & Conditions as mentioned above.
1. Cancellation Timelines & Refund for 4-Day Rental, 8-Day Rental and New Subscription plans
For 4-Day rental, 8-Day rental service and a new subscription plan, cancellation is permitted until the selected products are packed for shipping. Full refund of the rental or subscription amount and security deposit is provided if service is cancelled prior to packaging of products. No cancellation is allowed once products are packed for shipping and no refund is issued in such cases. For cancellation the customer needs to contact Rent N Flaunt Pvt. Ltd. By customer helpline or e-mail as stated on the website (www.rentnflaunt.com) under ‘Contact Us’ section.
2. Cancellation Timelines & Refund for Ongoing Subscription plans
For ongoing monthly subscription plan, cancellation is permitted up to one day prior to subscription renewal date (the date on which subscription amount would be deducted) e.g. If subscription renewal date is 1st August 2021 then customer can cancel existing subscription by 23:59:59 hours, 31st July 2021. If subscription is cancelled prior to subscription renewal date, the customer can use the products until the ‘Product Use Date’ as defined in the Return Policy. The customer can also return the products prior to subscription end date or ‘Product Use Date’; however, no refund of unused subscription charges shall be made to the customer. Security deposit shall be refunded according to the clause 3 defined in the Cancellation & Refund Policy.
3. Refund of Security Deposit at the end of rental period or subscription plan
Refunds of security deposit at the end of rental period or subscription plan is subject to products being returned as per agreed return date (as mentioned in Returns Policy) with original packaging (including the box and other packaging if any) and inspection of damages as explained in Returns Policy.
4 Refund Timeline
Refunds shall be made to the issued to the original mode of payment or an alternate mode of payment (as decided by the site owner) within 7 business days of order cancellation as explained in section 1 of Cancellation Policy or within 9 business days of the receipt of products in case of cancellation of ongoing subscription plan as explained in section 2 of Cancellation Policy.